City of Toronto offers its community an efficient parking and payment experience
When the City of Toronto, one of Passport’s largest clients, was looking for a more efficient way to serve their repeat parkers, we answered the call with a new payment experience designed and developed for the daily parker frequently parking in the same area.
Mobile parking applications have streamlined much of the parking experience for new users. However, return and repeat app users are beginning to find the process lengthy, inputting the same vehicle and payment information despite parking in the same location much of the week. Our challenge: design a streamlined experience allowing frequent users to park in just a few clicks.
Senior Product Designer
UX/UI Audit
Client Interviews
Hi-Fidelity Designs
Usability Testing
“Quick park” provides the user the ability to create and pay for a parking session in two clicks as well as save and recall past parking sessions with ease.
Read about how "quick park" is breaking parking transaction records in Toronto!
